Annual Maintenance and Support

You are right: Business continuity is non-negotiable. Period.

Techefficio provides application maintenance and support for all the applications and solutions built and delivered by it. Our wide-ranging industry expertise helps our clients keep their enterprise applications up and running - near always, and at their best.Through the course of about a decade, our AMS (L2 support) has encompassed about 10,000 iPads, 20,000 Android tablets extending support to about 70,000 app users across numerous dealerships, who do their work effectively and efficiently while delighting customers (omni-channel) throughout their association with the respective brands.

Support includes:

  • Content updates on user devices on for customer interaction apps
  • Addition / push of masters and the content /data (Models, Variants, Accessories, etc) through an API / Webservices.
  • Minor software changes / Major platform addition
  • App related emails / calls
  • User management help
  • New Model Update
  • Sync related assistance
  • Application bugs resolution
  • Change requests

Events

As we endeavour to contiuously associate with our clients to keep upto speed with their business and the nitty-gritty thereof, we recognize the need for our customers to have varied footprints and presence across myriad touchpoints for them to get just the very best out of their marketing spend.

Enhancing our clients’ exposure as well as goodwill to expand their brand horizons by supporting all their events vis-a-vis marketing and related activities -- is also one of the main focuses thorughout our association with them.

We work closely with customers’ teams (sales, marketing, and public relations) to create experiences that help them to better propagate information relating to their offerings at industry events and related instances.

Events & marketing related services for clients include:

  • Visitor / Customer engagement solutions through highly interactive experiences
  • Intricate product / offerings exploration enabled by immersive technologies
  • Brand association activities
  • Prospect / Leads management
  • Reports